Voice over Internet Protocol (VoIP) technology offers businesses an unbeatable proposition: streamline telecommunications while reducing total cost of ownership. VoIP integrates business communications into a single infrastructure: the data network. From small businesses to large enterprises, VoIP users report increased productivity, flexibility, and lower bills.
It’s no wonder that Business VoIP solutions are steadily gaining market share. A 2010 study by industry analyst In-Stat found that 40% of U.S. businesses have switched to VoIP. That figure is expected to reach seventy percent within four years as businesses phase out their legacy PBX equipment. As Network World observes, “TDM (traditional circuit-switched technology) did itself proud over the years, but VoIP is riding the wave of converged networks and delivering management, application, and other benefits.”
What does this mean for your business? Business VoIP systems offer benefits too significant to ignore. Whether you choose to test the waters with a hosted service or invest in a full-fledged VoIP solution, Voice over Internet Protocol promises to extend and simplify your business communications infrastructure.
Benefits of Business VoIP Systems and Services
Voice over IP systems promise to increase productivity while lowering costs–a win-win situation for businesses. The basis of this claim is the technology’s convergence of voice and data onto a single unified network. Users enjoy easier access to information, greater flexibility, and more advanced functionality. And the streamlined infrastructure is easier and cheaper to maintain.
Increased Productivity
Computer IP networks simply offer more agility than traditional wired phone circuitry. This efficiency translates into significant productivity gains for users in the following ways:
1. Access
2. Integration
3. Flexibility
4. Functionality
Lower Total Cost of Ownership
Overall, the telecommunications industry estimates that businesses cut their telecommunications costs by about 30% when they switch to VoIP. Some of the factors in the cost savings include:
1. Lower startup costs
2. Lower maintenance costs
3. Lower monthly phone bills
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